FrogBillThis policy applies to FrogBill subscriptions sold by SHARON V, a sole proprietor trading as FrogBill, of Sreenidhi, Kalluvalap, Cheruvanchery, Kerala 670650, India.
Free trial
Every new business starts with a free trial. No payment details are needed, so there’s nothing to cancel or refund — if you don’t choose a plan, you won’t be charged.
Cancelling a plan
- Cancel any time in the app: Settings → Plan & billing → Cancel plan. Only the business owner can cancel.
- Your plan keeps working until the end of the month you’ve already paid for. It won’t renew, and you won’t be charged again.
- After that, you can still sign in and see, edit, send and download your documents. Creating new quotations and invoices needs an active plan.
Refunds
- Subscription payments are for a month of access and are not refundable, including for part-used months, after a downgrade, or if you stop using FrogBill.
- If you were charged by mistake — for example, charged twice for the same month, or charged after you cancelled — email us within 30 days at hello@frogbill.com and we’ll refund the incorrect charge in full.
- Approved refunds are made to the original payment method through Razorpay, usually within 5–7 working days of approval (your bank may take longer to show it).
- Nothing here affects any refund rights you have under Indian consumer law.
Changing plans
Upgrading starts the new plan immediately and charges its full monthly price; any unused time on the old plan isn’t credited. Downgrading takes effect at the end of the current paid month.
Questions
Email hello@frogbill.com or call +91 97446 36071.